Letter To Ben Taylor

BTU recently sent the below letter to Ben Taylor. Please click this text to view a PDF copy of the letter. Latest News Retail Redundancies – Guidance 16th February 2021 Retail Banking Redundancies 11th February 2021 Leadership Get New Social Media Guidance 9th...

Letter To Antonio Horta-Osorio

BTU recently sent the below letter to Antonio Horta-Osorio. Please click this text to view a PDF copy of the letter. Latest News Retail Redundancies – Guidance 16th February 2021 Retail Banking Redundancies 11th February 2021 Leadership Get New Social Media...

Union Lodges Complaint With Commissioner

The Union has lodged an official complaint with the Information Commissioner over the FCA’s refusal to answer questions about Lloyds Banking Group’s implementation of overdraft charges for customers and staff earlier this year. In a letter to Mr Andrew Bailey, dated...

You’re Being Recorded

PBAs, like their Mortgage and Protection Adviser colleagues, are now recording all their interviews with customers. Line managers can review those recordings 45 minutes after the interview has been completed. Now, the Bank will argue that recording interviews protects...

The Reading Scandal

It reads like a John Grisham novel! An internal Lloyds Banking Group report called “ Project Lord Turnbull Report” was published on Tuesday and alleges serious misconduct by the Bank over the handling and disclosure of fraud on an industrial scale at the HBOS Reading...

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