Newsletters From BTU

What’s It Hiding?

Lloyds has announced that it is reducing the number of Mortgage & Protection Advisors by 130 with effect from 1st October 2024. The number of Mortgage Managers is also being reduced. All told, 182 mortgage jobs will be redundant. All Mortgage & Protection...

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Management By Dashboard

The new sales dashboards for individual members of staff are just a few weeks old but what’s crystal clear is that staff are now being manged exclusively according to their sales data. Unfortunately, it’s only going to get worse for members. We said that the...

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‘Yielding Place To New’

Having asked members of the pension scheme what they thought about the service being provided by Willis Towers Watson (WTW), who get paid millions for administering the Lloyds pension schemes, the Trustee has decided not to give members the results! That’s not what...

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‘Big Brother Is Watching You’

In a previous Newsletter we wrote about Lloyds rolling out new spying software that would enable it to monitor more closely and intrusively what staff are doing and when they are doing it. In the past few weeks lots of members have received pop up messages telling...

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Predictably we are now receiving more enquiries about whistleblowing or, in the jargon, making a protected disclosure. Why was this predictable? Because in the flip flop world of Lloyds HR, which has swung like an aircraft carrier making a tight turn, from a...

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1000 IT Jobs Already Offshored to India

Dr Vipal Singh, the Director & Head of People and Places, Lloyds Technology Centre, Hyderabad was boasting on LinkedIn that it’s only taken 6 months to recruit 1,000 staff and it’s just the beginning! How many more highly skilled UK IT jobs are going to be...

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‘Change the people or change the people.’

That’s the title of a slide published by the Relationship Growth team last week. If Relationship Managers and Relationship Growth Coaches are not achieving the expectations for the roles, then they’ll be fast tracked out of the business. Selling is no longer a dirty...

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Dodgy Performance Management

Organisations need to operate both effectively (how well they do their job) and efficiently (controlling their costs) and managing staff individual performance is of course a key ingredient. So there is no argument about the need for performance management which is...

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BTU Newsletters

Information when you need it most. Working in a rapidly changing industry you need authoritative, up to date information. Most importantly you need information you can rely on. BTU’s regular newsletters will bring you the information you need; readable but with enough detail for you to form an opinion on the facts. We want you to see our newsletters regularly and as soon as they are issued.

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