Oct 4, 2018 | All Members
Both HSBC and RBS are trying to get a greater share of the mortgage market with both banks having increased their share of approvals in the first half of 2018. Goldman Sachs – in a research note on mortgage competition – are predicting that Lloyds Banking Group will...
Sep 19, 2018 | All Members
A few days ago the Bank wrote to MPs providing them with details of how its “Helping Britain Prosper” plan was helping customers and staff in their constituencies. Fast forward a few days and the Bank announced a further round of branch closures and job cuts (see...
Sep 19, 2018 | All Members
BTU recently sent the below letter to Ben Taylor. Please click this text to view a PDF copy of the letter. Latest News Retail Redundancies – Guidance 16th February 2021 Retail Banking Redundancies 11th February 2021 Leadership Get New Social Media Guidance 9th...
Sep 19, 2018 | All Members
BTU recently sent the below letter to Antonio Horta-Osorio. Please click this text to view a PDF copy of the letter. Latest News Retail Redundancies – Guidance 16th February 2021 Retail Banking Redundancies 11th February 2021 Leadership Get New Social Media...
Aug 23, 2018 | All Members
The Union has lodged an official complaint with the Information Commissioner over the FCA’s refusal to answer questions about Lloyds Banking Group’s implementation of overdraft charges for customers and staff earlier this year. In a letter to Mr Andrew Bailey, dated...
Aug 9, 2018 | All Members
PBAs, like their Mortgage and Protection Adviser colleagues, are now recording all their interviews with customers. Line managers can review those recordings 45 minutes after the interview has been completed. Now, the Bank will argue that recording interviews protects...
