The outbreak of COVID-19 is having a significant impact on all our lives. We’re here to provide support and advice at this uncertain time, and will work with you and the Bank to resolve any problems you encounter.

Our Advice Team are available 24 hours a day, 7 days a week on 01234 262868 (choose Option 1).


Vulnerable People

Parents and Key Workers

Campaign For Branch Staff

Commercial Banking

Annual Leave

Home Working

Key Resources


Newsletters – Are you registered?

We are sending regular newsletters to members with key advice on the latest issues. If you’re a member and you’re not receiving our newsletters please click here to register. You can opt-out at any time.

Are you a BTU Pensioner member?



Join us and you’ll gain access to a wide range of membership services. For example, you’ll gain access to BTU’s Advice Team, providing professional, individual advice from the only independent union in the Bank 7 days a week, 365 days of the year.

You’ll also be able to use the Union’s discounted shopping scheme, which will provide essential savings on your weekly shopping.

To join, please call us on 01234 262868 or complete this short form.

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