Transitioning To The Next Normal

Tomorrow, Lloyds will publish its Q1 results and will set out how much the coronavirus pandemic will cost the bank. Barclays has set aside £2.1bn and HSBC £2.4bn for customers not being able to repay back loans during the crisis. The UK economy could shrink by 35% in...

What About The Bonus For Front-Line Staff?

Members will recall that in one of our previous Newsletters in early April – ‘Bonuses For Front-Line Staff’- we said that Lloyds front-line staff should get a one-off bonus to reflect the fact that by going to work every day they are putting themselves and their...

We Only Need A Telephone!

The bank has released 1 million ‘reach out’ leads for customers who are over 70. Over the next few weeks Banking Consultants will be contacting those customers to see how they are coping in the current crisis. The bank says the calls are for customers to: “talk about...

We Are Not Working Together!

Before we get onto the substance of this Newsletter members will be aware that the in-house staff unions – Accord and Unite – have issued a joint statement with Antonio Horta-Osorio, Group Chief Executive, on COVID-19 and the bank’s response to the unfolding pandemic....

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