A New Sales Culture In LBG?

Mar 29, 2019 | All Members

“There are instances where a customer doesn’t speak very good English and I am told to just open them an extra account and they won’t know”.Is that the ‘new’ sales culture in Lloyds Banking Group in 2019?Since we published our Newsletter ‘The Sales Pendulum in LBG’ we...

The War On Middle Management Jobs

Mar 27, 2019 | All Members

Last week’s announcement of more job losses across the group and the creation of bigger area director groups in the Lloyds, Bank of Scotland and Halifax Community banks should be seen in the context of the Group Chief Executive’s recent comments to a group of analysts...

Letter On Overdraft Charges To MP Nicky Morgan

Mar 25, 2019 | All Members

Please click this text to view a PDF of the letter. Latest News Retail Redundancies – Guidance 16th February 2021 Retail Banking Redundancies 11th February 2021 Leadership Get New Social Media Guidance 9th February 2021 Future Pension Increases – Letter To...

Union Forces Pension Climbdown

Mar 25, 2019 | All Members

In another stunning campaigning victory for the union, Antonio Horta-Osorio, Group Chief Executive of Lloyds Banking Group, has been forced to give up his lucrative final salary pension perk rather than have it voted down by institutional shareholders at the Annual...

Chris Cummings – Letter Mr. Chalmers & Pensions

Mar 20, 2019 | All Members

Please click this text to view a PDF version of the letter. Latest News Retail Redundancies – Guidance 16th February 2021 Retail Banking Redundancies 11th February 2021 Leadership Get New Social Media Guidance 9th February 2021 Future Pension Increases – Letter...

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