More Freedom For Commercial Banking

According to the Government’s latest data just 1.4% (4,200 of 300,000 that have sought help online) of those businesses that enquired about the Coronavirus Business Interruption Scheme (CBILS) have been successful. Tens of thousands have made formal applications but...

We Are Not Working Together!

Before we get onto the substance of this Newsletter members will be aware that the in-house staff unions – Accord and Unite – have issued a joint statement with Antonio Horta-Osorio, Group Chief Executive, on COVID-19 and the bank’s response to the unfolding pandemic....

Covid-19 Survey

On Tuesday 14th we are going to carry out what I expect to be our last Covid-19 survey in Lloyds branches. The surveys so far, in which members have participated fully, have given us a chance to identify the key issues and problem areas and given members a voice that...

Pressure In Commercial Banking

Whilst the Government’s Coronavirus Business Interruption Loan (CBIL) scheme, which is worth £350bn, is welcome news for those businesses that might not be able to secure finance through their bank, the pressure placed on relationship managers to respond to customers’...

What’s Happening To Mortgage Advisers?

It’s the question that the bank’s senior management team has failed to address: why are MaPAs still working in branches when most, if not all of them, could quite easily be working from home? Why has the bank’s senior management team not put plans in place to enable...

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