We Only Need A Telephone!

The bank has released 1 million ‘reach out’ leads for customers who are over 70. Over the next few weeks Banking Consultants will be contacting those customers to see how they are coping in the current crisis. The bank says the calls are for customers to: “talk about...

More Freedom For Commercial Banking

According to the Government’s latest data just 1.4% (4,200 of 300,000 that have sought help online) of those businesses that enquired about the Coronavirus Business Interruption Scheme (CBILS) have been successful. Tens of thousands have made formal applications but...

We Are Not Working Together!

Before we get onto the substance of this Newsletter members will be aware that the in-house staff unions – Accord and Unite – have issued a joint statement with Antonio Horta-Osorio, Group Chief Executive, on COVID-19 and the bank’s response to the unfolding pandemic....

Covid-19 Survey

On Tuesday 14th we are going to carry out what I expect to be our last Covid-19 survey in Lloyds branches. The surveys so far, in which members have participated fully, have given us a chance to identify the key issues and problem areas and given members a voice that...

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