May 8, 2024 | All Members
Dr Vipal Singh, the Director & Head of People and Places, Lloyds Technology Centre, Hyderabad was boasting on LinkedIn that it’s only taken 6 months to recruit 1,000 staff and it’s just the beginning! How many more highly skilled UK IT jobs are going to be...
May 1, 2024 | All Members
That’s the title of a slide published by the Relationship Growth team last week. If Relationship Managers and Relationship Growth Coaches are not achieving the expectations for the roles, then they’ll be fast tracked out of the business. Selling is no longer a dirty...
Apr 29, 2024 | All Members
Organisations need to operate both effectively (how well they do their job) and efficiently (controlling their costs) and managing staff individual performance is of course a key ingredient. So there is no argument about the need for performance management which is...
Apr 23, 2024 | All Members
If Charlie Nunn is to achieve his growth objective of producing £1.5 billion of additional revenue by 2026 then the new relationship growth team is going to have to work. It’s now crystal clear to those who have taken up the new roles, that relationship growth is all...
Mar 27, 2024 | All Members
We are not in the business of enjoying someone else’s misfortune but now we’ve dealt with the ‘Inclusive Language’ nonsense, we can get back to the real bread and butter issues that matter to members and customers. At a recent roundtable session for analysts, Mr...
Mar 25, 2024 | All Members, Pensions
We’ve been saying for months that Willis Towers Watson’s level of customer service is woeful. Members have complained about not being able to get through to WTW or not having letters answered. We wrote to Mr Harry Baines, Chairman of the Trustee Board, who also never...
