Dangerous Conversations In The Workplace

In my last newsletter I talked about the dangers of social media when it comes to work. But what about conversations in the workplace? What can’t you say and do? Free Speech The playwright, writer and poet Oscar Wilde famously said: “I may not agree with you, but I...

Contacting Customers

We understand the bank’s desire to get customers visiting branches again. It’s in everyone’s interest for branches to get back to pre-pandemic footfall levels. However, that must be achieved in the right way. Members are telling us they are being told to telephone...

Legal Action Over Inflation Change

In previous Newsletters we reported that tens of thousands of Lloyds staff would see their pension benefits reduce because of the changes to way pension increases would be calculated in future. Trustees of the BT, Ford and Marks and Spencer pension schemes have a...

Charlie’s Bazaar

During a recent ‘Town Hall meeting’, Mr. Robin Budenberg, the new Chairman of Lloyds Banking Group, said the bank would be offering a range of non-financial services products to customers in future. Mr. Budenberg declined to give examples of the products Lloyds would...

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