Newsletters From BTU
The Plot Thickens?
The issue of staff accounts is not going to go away, however much Lloyds and Accord would like it to. In a new, shocking, development branch managers were told in call last week that any questions relating to the trawling of staff accounts should be directed to Accord...
Letter To The Information Commissioner: Lloyds Banking Group – Data Trawling Of 36,000 Staff Accounts
Lloyds Admits Searching Accounts
Following our recent Newsletter, Lloyds Banking Group has admitted that it trawled through the personal accounts of all staff in Grades A – C to justify its pay increases for 2026 and 2027. That decision – which must have been sanctioned by either Mr. Charlie Nunn or...
Bank Accesses 36,000 Staff Accounts
In my last Newsletter I said it couldn’t get any worse. I was wrong. In seeking to justify its shockingly low pay increases for 2026 and 2027 for staff in Grades A-C, Lloyds Banking Group admitted it accessed the personal accounts of 36,000 members of staff to...
Accord Ask For Help With Ballot
You simply couldn’t make this stuff up! Accord’s General Secretary went cap in hand to Lloyds asking for its help in getting his members to vote in its pay ballot. How low could Accord sink? Members will recall when Accord’s General Secretary took to the stand to...
Another Rotten 2-Year Pay Deal
Given the economic uncertainty why would you agree to another 2-year pay deal for staff in grades A-C when the Bank is only proposing a one-year pay deal for staff in grades D-G? That’s what the Bank-approved staff unions have agreed, again. Equally, staff won’t be...
Where is My Pension? – Kay’s Story
In the past we’ve highlighted several individual cases of members grappling with Willis Towers Watson (WTW) to get answers to straightforward questions or queries resolved quickly. In all cases the problems have been created by WTW in the first place. Emails and...
It’s Your Pension Scheme
Many members regularly get early retirement pension quotations so they can keep track of their pension benefits. Willis Towers Watson (WTW), who are responsible for administering the pension schemes on behalf of the Trustee, changed the way those early retirement...
Here We Go……Again!
The decision of Lloyds Banking Group to abandon its joint venture by taking full control of Schroders Personal Wealth (SPW) after just 6 years is humiliating. No amount of spin on the part of Mr Barua, CEO of Insurance, Pensions and Investments, can turn it into a...
No To Assaulting Bank Staff
Members will be aware that one of the issues we deal with daily is abusive customers. The standalone offence of assaulting a retail worker in England and Wales is being introduced as part of the Government’s Crime and Policing Bill. However, staff who work in bank and...
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