Union Lodges Complaint With Commissioner

The Union has lodged an official complaint with the Information Commissioner over the FCA’s refusal to answer questions about Lloyds Banking Group’s implementation of overdraft charges for customers and staff earlier this year. In a letter to Mr Andrew Bailey, dated...

You’re Being Recorded

PBAs, like their Mortgage and Protection Adviser colleagues, are now recording all their interviews with customers. Line managers can review those recordings 45 minutes after the interview has been completed. Now, the Bank will argue that recording interviews protects...

The Reading Scandal

It reads like a John Grisham novel! An internal Lloyds Banking Group report called “ Project Lord Turnbull Report” was published on Tuesday and alleges serious misconduct by the Bank over the handling and disclosure of fraud on an industrial scale at the HBOS Reading...

450 More Jobs To Go

Today the Bank announced a further round of job cuts across the Group with the loss of another 450 jobs. The jobs that will be going are in Commercial Banking, Group Finance, Group Services, Retail, Retail Legal and Transformation. These job losses will have been...

History In The Making?

In 1990 Nelson Mandela was released from prison after 27 years of incarceration and later that year the Berlin Wall was torn down. Two historic moments that reverberated around the world. In the staid world of pensions something just as dramatic happened:  the...

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