COVID-19: Vulnerable People

As at 20th March 2020, the Government is advising those who are at increased risk of severe illness from COVID-19 to be particularly stringent in following social distancing measures.This group includes those who:1. are aged 70 or older (regardless of medical...

COVID-19: Key Worker Update

Are You A Key Worker?If you haven’t already seen it, the Government has confirmed the following with regard to key workers:Utilities, communication and financial servicesThis includes staff needed for essential financial services provision (including but not limited...

School Closures – Massive Uncertainty

Schools in England, Scotland, Wales and Northern Ireland will close from Friday onwards, “until further notice” (Gavin Williamson, Education Secretary).More detailed newsletters on the Government’s announcement on school closures will be issued shortly, but it’s fair...

Stop Interviews – Now

Following the Union’s Newsletter yesterday – “What About Branch Staff” – the bank has issued further guidance to branches on COVID-19 today, which is a small step in the right direction but doesn’t go far enough in protecting staff and customers. Let’s forget...

COVID-19: Latest Advice For Members

Here’s our latest advice on the questions we’re most commonly being asked. If you have any specific questions which are not covered, please contact the Advice Team on 01234 282868 (Choose Option 1). Why is the Bank not cancelling customer interviews and still...

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