Apr 9, 2020 | All Members, COVID-19
Whilst the Government’s Coronavirus Business Interruption Loan (CBIL) scheme, which is worth £350bn, is welcome news for those businesses that might not be able to secure finance through their bank, the pressure placed on relationship managers to respond to customers’...
Apr 8, 2020 | Advice, All Members, COVID-19
In summary: Since the start of this week (Monday 6th April 2020), 29% of respondents said more staff were being told to report for work than were needed to provide essential banking services to customers. 56% of respondents said that team-based shift working had not...
Apr 7, 2020 | All Members, COVID-19
It’s the question that the bank’s senior management team has failed to address: why are MaPAs still working in branches when most, if not all of them, could quite easily be working from home? Why has the bank’s senior management team not put plans in place to enable...
Apr 7, 2020 | Advice, All Members, COVID-19
Some insurers place restrictions on home insurance policies when it comes to working from home – you’re not necessarily covered automatically. In an article on Admiral’s website (published prior to the COVID-19 outbreak), it says: “Do I have to tell my...
Apr 6, 2020 | Advice, All Members, COVID-19
In most non-branch areas, Lloyds has done a good job of moving staff to home working. This has removed the obvious risk of coming into offices in higher risk areas such as London and Birmingham but there are some potential pitfalls of which members should be aware. If...
Apr 6, 2020 | Advice, All Members, COVID-19
In summary: 68% of respondents working from home, with the majority reporting that it’s working well. The majority of people working from home reported that senior managers have been entirely supportive. Of those not working from home: 40% said more staff had been...
