In an article published just before Christmas, Accord said its pay deal with Lloyds was “the right call for members in grades A, B and C”. It said the data issue – the trawling of 36,000 personal current accounts by Lloyds – was separate from its decision to recommend the pay offer to its members.
That’s not what Lloyds said.
In a message to staff, Lloyds said:
“For those who may have questions around how data was used to design the pay offer, we worked closely with our unions to consider a range of factors to provide appropriate context, enabling us to thoroughly assess the financial pressures faced by our colleagues…..any insights used are always aggregated and anonymised.”.
So, Lloyds said the data insights it used by accessing staff account, illegally in our view, were instrumental in setting its pay offer. Accord accepted that offer and agreed to put it to its members.
And let’s not forget, Accord tried to hide what Lloyds had done. When that plan failed its General Secretary said the data was “helpful” and “interesting”. He’s now trying to say the data didn’t “shape or influence the outcome on pay proposals going forward”.
He must think Accord’s members were born yesterday!
The Brass Neck
And it gets even more shameless. In that same article, Accord said:
“Understandably, given the confusion and concern, the Information Commissioner’s Office is looking into what LBG did and whether it broke any laws.”
This is Accord trying to spin the facts to look better in the eyes of its members. There is a lot of concern, quite rightly, but no confusion – everyone is clear what Lloyds and Accord did and said, because they told us!
The Information Commissioner is looking into the issue because of what we did – not Accord. We wrote to Mr. John Edwards, the Information Commissioner, on 18th November 2025. There is no evidence that Accord has even contacted the Information Commissioner. Why not? It’s scared of what Lloyds will do if it did contact him.
One ex-member of Accord said: “That derecognition has brought the union to its knees.”. The reality is Accord was always on its knees because it’s too financially dependent on Lloyds.
That’s never going to change and many Accord members are seeing that for the first time.
We’ve had some correspondence back from the Information Commissioner and will cover that in a separate communication. In the meantime, members with any questions can contact the Union’s Bedford Office on 01234 262868 (Choose Option 1).
MEMBERS SHOULD PASS THIS NEWSLETTER ON TO THEIR COLLEAGUES IN HALIFAX & LLOYDS SO THEY TOO CAN BENEFIT FROM THE ONLY INDEPENDENT TRADE UNION IN LLOYDS BANKING GROUP.