Bank Pushes Working Pattern Changes

We’ve received numerous calls from members concerned about what appears to be the Bank’s latest push to change working hours and align them with branch opening times. Many of the members have been concerned that they will only be paid for the opening hours of the...

Bank Breaks Own Policy On Fact Finds

A member subject to a fact find interview (an investigation meeting) asked for a copy of the recording made at the meeting or a transcript, only to be told by the Bank that she couldn’t have one. Leaving aside the wider implications of refusing to provide evidence...

Real Pay Progression – The Elephant In The Room

The last report and accounts showed that Mr. Antonio Horta-Osorio, Group Chief Executive, is paid some 169 times more than the average worker in Lloyds Banking Group. The Lloyds pay gap is the highest in the UK financial services sector, and one of the highest in the...

4.37 Million Customers Seeking Redress In Lloyds

According to documents leaked to the union there are some 4.37 million Lloyds customers awaiting remediation outcomes (in non-gobbledygook, having complaints resolved) costing the bank £766 million, and that doesn’t include new remediations introduced this year. Those...

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