Covid-19 Survey

On Tuesday 14th we are going to carry out what I expect to be our last Covid-19 survey in Lloyds branches. The surveys so far, in which members have participated fully, have given us a chance to identify the key issues and problem areas and given members a voice that...

Pressure In Commercial Banking

Whilst the Government’s Coronavirus Business Interruption Loan (CBIL) scheme, which is worth £350bn, is welcome news for those businesses that might not be able to secure finance through their bank, the pressure placed on relationship managers to respond to customers’...

What’s Happening To Mortgage Advisers?

It’s the question that the bank’s senior management team has failed to address: why are MaPAs still working in branches when most, if not all of them, could quite easily be working from home? Why has the bank’s senior management team not put plans in place to enable...

Home Working: Check Your Home Insurance

Some insurers place restrictions on home insurance policies when it comes to working from home – you’re not necessarily covered automatically. In an article on Admiral’s website (published prior to the COVID-19 outbreak), it says: “Do I have to tell my...

Important Advice For Home Workers

In most non-branch areas, Lloyds has done a good job of moving staff to home working. This has removed the obvious risk of coming into offices in higher risk areas such as London and Birmingham but there are some potential pitfalls of which members should be aware. If...

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