Mar 25, 2024 | All Members, Pensions
We’ve been saying for months that Willis Towers Watson’s level of customer service is woeful. Members have complained about not being able to get through to WTW or not having letters answered. We wrote to Mr Harry Baines, Chairman of the Trustee Board, who also never...
Mar 19, 2024 | All Members
The Union’s recent Newsletter entitled ‘Diversity Washing’ was picked up by several national newspapers, radio stations and TV channels who questioned why Lloyds had rolled out such a dictionary. Many focused on the stupidity of Lloyds telling its own staff –...
Mar 15, 2024 | All Members
The clear economic and organisational arguments for diversity, equality and inclusion in the workplace are being drowned out by half-baked schemes which are ineffective and create resentment, muddled thinking on the part of one-dimensional executives and ‘diversity...
Mar 14, 2024 | All Members, Branch Closures
Another day and another round of branch closures. According to the latest announcement 53 branches (21 Lloyds, 10 BoS and 22 Halifax) will close between June 2024 and January 2025. Members of staff in the 53 branches will be offered roles in other branches but in many...
Mar 13, 2024 | All Members
Lloyds is rolling out new spying software that will enable it to monitor more closely and intrusively what staff are doing and when they are doing it. Whatever Lloyds says now, this is the first iteration of a more intrusive approach to monitoring inputs and outputs....
