Newsletters From BTU

You’re Being Recorded

PBAs, like their Mortgage and Protection Adviser colleagues, are now recording all their interviews with customers. Line managers can review those recordings 45 minutes after the interview has been completed. Now, the Bank will argue that recording interviews protects...

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The Methods of Equalisation

How to achieve pension equality, if that is what is required, is the most complex question raised in the proceedings and the one that’s taken up much of the Court’s time The actuaries and lawyers have identified four possible methods, three of which have possible...

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GMP & The Government

The case is going as we expected and there have been no surprises. Many members have asked why the Department of Work and Pension (DWP) and HM Treasury (HMT) are involved in the case. The Government applied, very late in the day, to intervene in the proceedings. They...

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The Reading Scandal

It reads like a John Grisham novel! An internal Lloyds Banking Group report called “ Project Lord Turnbull Report” was published on Tuesday and alleges serious misconduct by the Bank over the handling and disclosure of fraud on an industrial scale at the HBOS Reading...

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HBOS Reading Fraud Report Released

A report on the fraud that took place HBOS’ Reading branch, put together in 2013 by Sally Masterson a whistle-blower who worked for Lloyds, has been published. Last week, MP Kevin Hollinrake urged António Horta-Osório to publish the report on the basis that it was a:...

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BTU Newsletters

Information when you need it most. Working in a rapidly changing industry you need authoritative, up to date information. Most importantly you need information you can rely on. BTU’s regular newsletters will bring you the information you need; readable but with enough detail for you to form an opinion on the facts. We want you to see our newsletters regularly and as soon as they are issued.

To ensure you’re completely up-to-date, register to receive our newsletters by email or text message to your mobile phone (with a web link). As you would expect your email address and mobile number, like all our other membership information, are confidential to you and the Union.

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Older newsletters are available upon request.

 

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