Nov 21, 2023 | All Members
Recently the Co-op said that urgent action was required to stem a “crime epidemic”. It said that anti-social behaviour and violence in its stores had almost doubled to 300,000 incidents this year. Now, we are not saying that Lloyds and Halifax staff working in...
Nov 16, 2023 | All Members, Pensions
The Net Promoter Score or NPS, which is used by the largest companies in the world including Lloyds Banking Group, measures customer experience by asking one question: ‘How likely would you be to recommend brand/product/service to a friend or other colleague?’ Answers...
Nov 15, 2023 | All Members
Lloyds Banking Group issued a mass notification notice to all staff working in 125 London Wall at 6.41pm last night. It said: “LBG Group Alert – The landlord of 125 London Wall has completed a Fire Evacuation Test of the building today; as tenants we are...
Nov 2, 2023 | Pensioner Members
The Net Promoter Score or NPS, which is used by the largest companies in the world including Lloyds Banking Group, measures customer experience by asking one question: ‘How likely would you be to recommend brand/product/service to a friend or other colleague?’ Answers...
Oct 27, 2023 | Pensioner Members
Many retired members who value their Lloyds and Halifax passbook accounts have asked whether they can challenge the Bank’s decision to withdraw their accounts. Members will recall that in an earlier Newsletter we reported that Lloyds was planning to get rid of 3.1...
