Newsletters From BTU

A New Sales Culture In LBG?

Mar 29, 2019 |

“There are instances where a customer doesn’t speak very good English and I am told to just open them an extra account and they won’t know”.Is that the ‘new’ sales culture in Lloyds Banking Group in 2019?Since we published our Newsletter ‘The Sales Pendulum in LBG’ we...

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The War On Middle Management Jobs

Mar 27, 2019 |

Last week’s announcement of more job losses across the group and the creation of bigger area director groups in the Lloyds, Bank of Scotland and Halifax Community banks should be seen in the context of the Group Chief Executive’s recent comments to a group of analysts...

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Union Forces Pension Climbdown

Mar 25, 2019 |

In another stunning campaigning victory for the union, Antonio Horta-Osorio, Group Chief Executive of Lloyds Banking Group, has been forced to give up his lucrative final salary pension perk rather than have it voted down by institutional shareholders at the Annual...

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Two Pensions Osorio

Mar 8, 2019 |

Members will recall that we criticised the pension allowance made to the Group Chief Executive because it was significantly higher than similar payments made to other Chief Executives. In 2018, Mr. Horta-Osorio’s pension allowance was worth £573,000, or 46% of his...

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The Sales Pendulum In LBG

Mar 5, 2019 |

We have seen a shift of approach in sales management by some line managers since the reorganisation of the branch network. It would seem that in some areas, the sales pendulum has swung firmly back to a more permissive era, and that is unacceptable.Let’s be clear, the...

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BTU Newsletters

Information when you need it most. Working in a rapidly changing industry you need authoritative, up to date information. Most importantly you need information you can rely on. BTU’s regular newsletters will bring you the information you need; readable but with enough detail for you to form an opinion on the facts. We want you to see our newsletters regularly and as soon as they are issued.

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