Newsletters From BTU
It’s Gone From A One Year To A Two Year Pay Squeeze
Members won’t be be fooled by the headline figures produced by Lloyds and their in-house staff unions. They’ve seen it all before. It was a pay squeeze last year and that’s set to continue for the next two years for many Lloyds staff. The bank’s two-year pay deal...
Branch Network Creaking Under Pressure
Lloyds' branch networks are under immense pressure. A combination of complicated systems and products, too few staff, superficial training, inexperience and managers being stretched far too thinly across groups of branches means inevitably that mistakes are going to...
Bank Announces Shift Working Plans For MaPAs
Yesterday, Lloyds announced that it plans to move all MaPAs to shift working from January 2024. The Bank states that there is a demand it cannot currently meet outside the usual Monday to Friday 9a.m. to 5p.m. bandwidth and it wants to increase availability for...
Letter To MPs Regarding Offshoring IT
Pension Surpluses Up For Grabs?
Lloyds Banking Group and other listed companies could be allowed to extract as much as £50 billion from their pension schemes under radical plans set out by the Chancellor in his recent Mansion House speech. One of the central ideas floated by the Chancellor is to...
Sales Management In Halifax
What Halifax is really doing was made clear by Mr Peter Steel, Customer Channels, Managing Director, in a recent call to managers. He said that the Bank had room to reduce almost 2 million additional counter transactions. That’s in addition to the transactions that...
Lloyds Getting Rid Of 3.1 Million Passbook Accounts So It Can Close More Branches
Lloyds Banking Group is planning to get rid of 3.1 million passbook accounts in a bid to reduce the number of counter transactions. 2.6 million of those passbook accounts are held by Halifax customers. Lloyds will be writing to customers from 30th October 2023 telling...
Banking Made Easy & Branch Closures
At the height of the ‘Farage’ affair last week, Lloyds sneaked out that it was closing a further 39 branches. That’s the fourth announcement this year, with Lloyds planning to close 176 branches over the next 12 months. Whilst it’s true that there will be no...
Shooting The Messenger
The Group’s Senior Executives talk a lot about ‘transparency’, ‘collaboration’, ‘inclusion’ and ‘feedback’ but when push comes to shove, they will always try and shoot the messenger if they don’t like the message. Following the publication of its latest proposals on...
Lloyds Starts Pressure on Decompressed Hours
Tomorrow morning Managers will receive a lengthy guide on decompressing working hours and will be asked to take part in concerted attempts to pressurise staff to decompress their working hours. Key messages are going to be: Every 3 months managers are to press staff...
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