
Newsletters From BTU
‘Big Brother Is Watching You’
In a previous Newsletter we wrote about Lloyds rolling out new spying software that would enable it to monitor more closely and intrusively what staff are doing and when they are doing it. In the past few weeks lots of members have received pop up messages telling...
Managers Have Personal Liability for Acts of Discrimination
If you are a disabled employee, an employment lawyer or a trade union official, or you manage disabled employees, you should take careful note of the recent Employment Appeal Tribunal (EAT) case of Baldwin v Cleves School and others. By way of explanation, the EAT...
Whistleblowing
Predictably we are now receiving more enquiries about whistleblowing or, in the jargon, making a protected disclosure. Why was this predictable? Because in the flip flop world of Lloyds HR, which has swung like an aircraft carrier making a tight turn, from a...
1000 IT Jobs Already Offshored to India
Dr Vipal Singh, the Director & Head of People and Places, Lloyds Technology Centre, Hyderabad was boasting on LinkedIn that it’s only taken 6 months to recruit 1,000 staff and it’s just the beginning! How many more highly skilled UK IT jobs are going to be...
‘Change the people or change the people.’
That’s the title of a slide published by the Relationship Growth team last week. If Relationship Managers and Relationship Growth Coaches are not achieving the expectations for the roles, then they’ll be fast tracked out of the business. Selling is no longer a dirty...
Dodgy Performance Management
Organisations need to operate both effectively (how well they do their job) and efficiently (controlling their costs) and managing staff individual performance is of course a key ingredient. So there is no argument about the need for performance management which is...
Relationship Growth, Sales & Performance Improvement
If Charlie Nunn is to achieve his growth objective of producing £1.5 billion of additional revenue by 2026 then the new relationship growth team is going to have to work. It’s now crystal clear to those who have taken up the new roles, that relationship growth is all...
Severance Budget Increased By £100 Million
We are not in the business of enjoying someone else's misfortune but now we’ve dealt with the ‘Inclusive Language’ nonsense, we can get back to the real bread and butter issues that matter to members and customers. At a recent roundtable session for analysts, Mr...
The Trustee Acts
We’ve been saying for months that Willis Towers Watson’s level of customer service is woeful. Members have complained about not being able to get through to WTW or not having letters answered. We wrote to Mr Harry Baines, Chairman of the Trustee Board, who also never...
Diversity Washing – 2
The Union’s recent Newsletter entitled ‘Diversity Washing’ was picked up by several national newspapers, radio stations and TV channels who questioned why Lloyds had rolled out such a dictionary. Many focused on the stupidity of Lloyds telling its own staff -...
BTU Newsletters
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