Newsletters From BTU

1000 IT Jobs Already Offshored to India

Dr Vipal Singh, the Director & Head of People and Places, Lloyds Technology Centre, Hyderabad was boasting on LinkedIn that it’s only taken 6 months to recruit 1,000 staff and it’s just the beginning! How many more highly skilled UK IT jobs are going to be...

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‘Change the people or change the people.’

That’s the title of a slide published by the Relationship Growth team last week. If Relationship Managers and Relationship Growth Coaches are not achieving the expectations for the roles, then they’ll be fast tracked out of the business. Selling is no longer a dirty...

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Dodgy Performance Management

Organisations need to operate both effectively (how well they do their job) and efficiently (controlling their costs) and managing staff individual performance is of course a key ingredient. So there is no argument about the need for performance management which is...

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Relationship Growth, Sales & Performance Improvement

If Charlie Nunn is to achieve his growth objective of producing £1.5 billion of additional revenue by 2026 then the new relationship growth team is going to have to work. It’s now crystal clear to those who have taken up the new roles, that relationship growth is all...

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Severance Budget Increased By £100 Million

We are not in the business of enjoying someone else's misfortune but now we’ve dealt with the ‘Inclusive Language’ nonsense, we can get back to the real bread and butter issues that matter to members and customers. At a recent roundtable session for analysts, Mr...

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The Trustee Acts

We’ve been saying for months that Willis Towers Watson’s level of customer service is woeful. Members have complained about not being able to get through to WTW or not having letters answered. We wrote to Mr Harry Baines, Chairman of the Trustee Board, who also never...

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Diversity Washing – 2

The Union’s recent Newsletter entitled ‘Diversity Washing’ was picked up by several national newspapers, radio stations and TV channels who questioned why Lloyds had rolled out such a dictionary. Many focused on the stupidity of Lloyds telling its own staff -...

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Diversity Washing

The clear economic and organisational arguments for diversity, equality and inclusion in the workplace are being drowned out by half-baked schemes which are ineffective and create resentment, muddled thinking on the part of one-dimensional executives and ‘diversity...

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More Branch Closures

Another day and another round of branch closures. According to the latest announcement 53 branches (21 Lloyds, 10 BoS and 22 Halifax) will close between June 2024 and January 2025. Members of staff in the 53 branches will be offered roles in other branches but in many...

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Software Spies

Lloyds is rolling out new spying software that will enable it to monitor more closely and intrusively what staff are doing and when they are doing it. Whatever Lloyds says now, this is the first iteration of a more intrusive approach to monitoring inputs and outputs....

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BTU Newsletters

Information when you need it most. Working in a rapidly changing industry you need authoritative, up to date information. Most importantly you need information you can rely on. BTU’s regular newsletters will bring you the information you need; readable but with enough detail for you to form an opinion on the facts. We want you to see our newsletters regularly and as soon as they are issued.

To ensure you’re completely up-to-date, register to receive our newsletters by email or text message to your mobile phone (with a web link). As you would expect your email address and mobile number, like all our other membership information, are confidential to you and the Union.

To receive copies by email just let us have your details at 24hours@btuonline.co.uk and we’ll arrange it.

Older newsletters are available upon request.

 

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