Newsletters From BTU
Covid-19 Survey
On Tuesday 14th we are going to carry out what I expect to be our last Covid-19 survey in Lloyds branches. The surveys so far, in which members have participated fully, have given us a chance to identify the key issues and problem areas and given members a voice that...
Pressure In Commercial Banking
Whilst the Government’s Coronavirus Business Interruption Loan (CBIL) scheme, which is worth £350bn, is welcome news for those businesses that might not be able to secure finance through their bank, the pressure placed on relationship managers to respond to customers’...
Branch Survey Results: Noticeable Improvements, Still More To Do
In summary: Since the start of this week (Monday 6th April 2020), 29% of respondents said more staff were being told to report for work than were needed to provide essential banking services to customers. 56% of respondents said that team-based shift working had not...
What’s Happening To Mortgage Advisers?
It’s the question that the bank’s senior management team has failed to address: why are MaPAs still working in branches when most, if not all of them, could quite easily be working from home? Why has the bank’s senior management team not put plans in place to enable...
Home Working: Check Your Home Insurance
Some insurers place restrictions on home insurance policies when it comes to working from home - you’re not necessarily covered automatically. In an article on Admiral’s website (published prior to the COVID-19 outbreak), it says: "Do I have to tell my insurer I work...
Important Advice For Home Workers
In most non-branch areas, Lloyds has done a good job of moving staff to home working. This has removed the obvious risk of coming into offices in higher risk areas such as London and Birmingham but there are some potential pitfalls of which members should be aware. If...
NBO Survey Feedback – No Real Surprises
In summary: 68% of respondents working from home, with the majority reporting that it’s working well. The majority of people working from home reported that senior managers have been entirely supportive. Of those not working from home: 40% said more staff had been...
It’s About Time
Since the start of this crisis the union has been campaigning tirelessly for more front-line staff working in Group sites to be allowed to work from home. The more we all stay at home and reduce our social contacts the less chance we have of catching the virus and,...
BTU Branch Survey Results
OverviewHere’s a snapshot of member responses to date.Our non-branch survey will follow tomorrow.41% of respondents said that in their branches more staff had been told to report for work than were needed to provide essential banking services to customers.Staff were...
New BTU Branch Practices Survey
Feedback from members shows that in too many branches staff are being placed at risk of Covid-19. Examples of unacceptable practices are:1. Excessive numbers of staff being forced to report for work.2. Staff being given odd-jobs when they should be at home or...
BTU Newsletters
To ensure you’re completely up-to-date, register to receive our newsletters by email or text message to your mobile phone (with a web link). As you would expect your email address and mobile number, like all our other membership information, are confidential to you and the Union.
To receive copies by email just let us have your details at 24hours@btuonline.co.uk and we’ll arrange it.
Older newsletters are available upon request.