Vulnerable People

Where can I find the latest Government advice on who is considered to be a vulnerable person?

I have an underlying health condition which makes my circumstances higher risk, but my manager has told me I must still come to work and I’m worried. What do I do?

Whilst we accept that this is a highly challenging time for both Lloyds and the staff who are working extremely hard to keep the branches open in difficult circumstances, vulnerable staff should be given the protection they need and be allowed to remain at home, on full pay.

If you’re classed as vulnerable, you should contact the Advice Team, who will be able to give you specific advice based on your individual circumstances. We have created a clear plan of action for dealing with vulnerable members and we’ll be able to talk you through the steps you need to take. The Bank has said: “We support you if you need to be at home and you should make the decision that is right for you and your circumstances.”

I live with someone who is considered to be high risk, do I still have to come to work?

This is a matter that needs to be discussed with your line manager, but obviously much will depend on the medical status of the person with whom you live. Please contact the Advice Team for further advice on 01234 262868 (Choose Option 1).

I’m pregnant – what steps should the Bank be taking to protect me?

The Government has said: “employees from defined vulnerable groups should be strongly advised and supported to stay at home and work from there if possible”. The Government advice is clear: if you’re pregnant you are classed as a vulnerable person and you should be allowed to stay at home.

The Bank has said: “For branch colleagues if you are pregnant, please speak to your line manager. We are supportive of you staying at home. As the situation continues to change, we will continue to review this guidance and add more information, so please stay in close contact with your line manager.”

If you are pregnant and you are asked to return to work or feel you are being put under pressure to stay at work, however subtle that pressure may be, please contact the Advice Team immediately on 01234 262868 (choose Option 1).

On the 20th March, the Bank also said that for the next three months: “For all of our full-time and part-time permanent colleagues we will continue to pay you your contracted hours as normal – no matter what your role is, how the outbreak affects what you do, or what your circumstances are”.

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